You can report disruptive behaviour at a public housing property online, on 1300 597 076 or in person at your local Department of Communities (Housing) office.
The Department of Communities (Housing) will investigate to determine whether the tenant has breached the Residential Tenancies Act 1987.
There are a number of agencies who can assist with disruptive behaviour at a public housing property, depending on the issue.
If you are concerned about your safety or the safety of others, loud music or parties (occurring at the time) or suspected illegal activity, you should contact:
- WA Police in the first instance on 131 444 (000 for all emergencies).
- the Department of Communities’ Disruptive Behaviour Reporting Line on 1300 597 076 or online.
Department of Communities
You can also let us know about any of the following issues at a public housing property:
Your local council
You can let your local council know about:
- noise (including construction and power tools)
- trees, rubbish or concerns and the condition of your neighbour’s property
- issues to do with neighbourhood animals (including noise from barking dogs)
- abandoned vehicles and street parking
Contact details for your local council can be found at www.dlgsc.wa.gov.au.
RSPCA
You can report any animal welfare concerns to the RSPCA on 1300 278 3589 or using their online form available at www.rspca.org.au.
Reporting suspected illegal activity at a public housing property
Suspected illegal activity at a public housing property must first be reported to WA Police on 131 444 before reporting it to the Department of Communities (Housing) online or on 1300 597 076. In an emergency, call 000.
The Department of Communities (Housing) will investigate this alongside any criminal investigation by Police to determine whether the tenant has breached the Residential Tenancies Act 1987.
Confidentiality
Your details are kept confidential. If you choose to remain anonymous the Department of Communities will not be able to inform you of the outcome of your complaint. It will also make it difficult to take action if no witnesses are identified.